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“Best-case scenario in a situation where one house burned to the ground, another is ruined, and one person is missing? And where we lied to our news director?”
“House fires happen all the time, Charlotte. You know that. In addition, the house at 59 was vacant. I saw the video. Decrepit. Maybe some slimeball absentee landlord decided to torch it and get the insurance money. Maybe something happened with the gas. Maybe someone was burning leaves and a spark hit the house. You’re making it a melodrama. And it probably isn’t.”
My hands clutch the armrests as the plane lifts with a roar from solid ground into the mystical land of aerodynamics. I watch the wings to make sure the flaps are operating properly, in case someone in the cockpit forgets. I listen for the landing gear to retract. I wonder how I wound up in such a complicated journalism situation. Again. I was just trying to get a great story.
“Here’s a plan,” I say. “Nothing we can do now. We go to Atlanta. See what we can find. We’ll be back at the station Monday morning. Avoid Kevin. We can both drive to Great Barrington and scout. Talk to neighbors. And the police. We can pretend we’re just working on the fire story. See if we can gauge whether it’s an accident. See if Sally shows up. And see if buying a counterfeit purse has made me a possible witness in an arson case.”
Franklin tucks a pillow behind his head, then turns to look at me. “Nice going, Charlotte. Talk about accessory to a crime.”
Chapter Fourteen
“L
et me show you what we call ‘the magic closet.’” Urszula Mazny-Latos, marketing director of Delleton-Marachelle, is impossibly chic in precariously high burgundy lizard pumps, an impeccably tailored black suit, and a recognizably Hermes scarf around her neck. Tied in a way that, somehow, only someone who’s studied scarf-styling in Paris can carry off. She’s leading us down the lushly carpeted corridor of the D-M design headquarters, past closed doors marked Art, Graphics, Fabric. Our taxi had dropped Franklin and me at what turned out to be a startlingly authentic copy of pre-Civil War Tara, opulent and luxurious. White Corinthian columns fronted the vast stone portico, the red-brick edifice stretching on either side, massive banks of rhododendrons surrounding what looks like a renovated mansion.
Up the wide front stairway and through a lofty set of double doors. Inside, a guard in a sleek charcoal jacket, that iconic D-M logo of intertwined initials on a front pocket, greeted us from behind a spacious glass-topped rococo desk, all swirls and carved curlicues. He’d waved us to a white-on-white striped settee along a dark mahogany-paneled wall.
“Miz Mazny-Latos is expecting you,” he’d said, as graciously as if we were arriving for afternoon tea with Scarlett and Melanie. “May I get y’all anything?”
No sign-in, no security check, no asking for IDs.
For a city girl, I’m now feeling pretty country mouse in what I’d thought would be an appropriate “yes, I’m a reporter but I’m still fashionable” look, a black knit dress with a curvy black jacket. Pearls. No scarf. I suddenly feel short in my mid-heels.
She’s already instructed us: “Just call me Zuzu.” On anyone else, Zuzu would sound like someone’s poodle. On her, Zuzu is so cosmopolitan it makes “Charlie” sound like a klutzy fourth-grader.
Zuzu selects a key from a crowded, jangling key ring. I notice it, too, has the D-M logo stamped on a pale green circle of leather. She puts it in the lock, and with a flourish, waves us into fantasy land.
I can’t even take a step as my brain struggles to assimilate acquisitional overload. I’m hoping my country mouse jaw isn’t dropping. On long white-lacquered shelves, floor to ceiling, is every Delleton-Marachelle purse I’ve ever seen in their Madison Avenue atelier, posh department store catalogs, the pages of Women’s Wear Daily. It’s a purse museum.
We walk past dozens of them. Hundreds. Each in clear plastic, each nested in white tissue paper, coddled as if they were irreplaceable jewels or antiquities. There are rows of black with glints of brass and gold trim, then a section of beiges and cream, camels and chocolate, a row of white. And then, a rainbow. Red, lilac, yellow. A vibrant orange. Braiding, piping, tassels and fringe. The place smells of leather. And money.
Thou shalt not covet? Not a chance.
“Wow,” Franklin says. Luckily one of us is not speechless.
Zuzu steps across the deep pile of the champagne-colored carpeting, taking center stage, surveying her domain. “This is where we keep all of our prototypes, as well as the first off the production line for each design.”
Based on her accent, I wonder if she’s Polish, or Russian. Austrian, maybe.
“I brought you here, first,” Zuzu continues, “to illustrate we feel our products are precious. Treasures. To show how—” she pauses as if searching for a word. “Despicable. Despicable it is that these people steal our designs, have someone in Asia duplicate them with inferior fabric and construction, and then sell them. You got the example I sent, yes? As if they are authentic.”
She reaches to a shelf beside her and unwraps a red leather tote bag, tenderly as if it was a living thing. “Our chief designers, Luca Chartiers and Sylvie Marachelle, designed this Diana bag.” She holds it up to us, tilting it so we see every angle. It’s a shiny deep claret rectangle, two midlength straps linked with circles of gold. The D-M initials, infinitesimally small, encircle a golden clasp. A tiny key on a slender leather braid dangles from one corner.
“The princess carried it. And Caroline of Monaco. And of course Mrs. Schlossberg. It was not even in stores.”
“Not in stores?” I ask. That’s not your typical sales model. “So how do you…”
“It is a question of…” She tilts her head. “Reputation. Creating desire for the most desirable. A fantasy purchase. Every woman wants something that is perhaps just out of her reach. So they would contact us. Inquire about the Diana. And then we would tell them how they could carry the same bag as a princess.”
“For five thousand dollars,” Franklin says.
“Ten.” Zuzu smiles. “That is part of the fantasy.” She puts the bag, carefully, back in its wrappings. She pats it into place with a maternal smile. “And every one of these is as much a treasure. Some you have never seen, the ones we’re premiering in our spring line. We expect it will be an international triumph.”
She looks at me, conspiratorially. “Would you like an advance look?”
Oh, no, I don’t say. We’re working. I’ll just buy mine later at Bergdorf’s.
“Of course,” I reply.
“Wouldn’t miss it,” Franklin puts in.
Zuzu unlocks a door which covers one row of shelves. She pulls out a chocolate leather pouch, so buttery soft it barely keeps its shape. She holds it out toward me, keeping far enough away so it’s clear I’m not supposed to touch it. A braided drawstring, tipped with three tiny gold balls on each end, is woven through the leather. Across the top, a horseshoe-shaped gold medallion holds down a thick strap.
“The Angelina,” she pronounces.
She might as well be saying “The Mona Lisa.” “The David.” “The Hope Diamond.”
“This is the only one in existence. The production will begin in two months. By showing you this, you know I must trust you.”
Her face hardens as she gestures us toward the door. “Come with me now to our principal design room. I will show you how they cheat and steal and lie and take our designs for their own. Why we must find out who is behind this. Why we must stop them.”
It takes us three locks and a keypad code to enter the design room. This closed-access hideaway, at the dead end of a long hall, is as much about security as style.
“It is—pornography,” Zuzu says as she walks to a bank of glossy white cabinets and closets, arranged floor to ceiling along one wall of the design room. The noontime sunshine blasts through a skylight, pouring natural light across the three tilt-topped drafting tables set up underneath. No one is at work now, but I see silver-framed photos on the three elegant wooden desks spaced for priva
cy along the walls. A conference table.
Opening a tall cabinet, Zuzu extracts what I now recognize as a Diana bag. She holds it up, using only two fingers of each hand.
“Diana?” I say.
“Disgusting. It is trash,” she replies. She yanks open the flap and shows us the inside of the purse. “Look at this lining. It is not the quilted silk of a true Diana. This is cheap nylon. Feel for yourself.”
I take the bag, showing it to Franklin at the same time. “How else, Zuzu, can you tell this is not real?” I pause, not wanting to offend her. Or sound like a clod. “To the untrained eye, of course, this is a very good copy.”
Franklin takes the faux Diana, examining the straps, the zippers, the hardware. “One of the key elements of our story, we hope,” he says, “is not only to educate buyers on how to discern whether a product is authentic, but also to let them know how destructive it is to your business. And to see if we can discover where the knockoffs are coming from. And stop them.”
A buzzer sounds from a telephone on one of the desks and a crackly voice comes over the intercom. “The cameraman is here, Miz Mazny-Latos.”
Zuzu pushes a button. “Conference room six, William.” She turns to us and retrieves the purse from Franklin. “I will agree to describe for you, in this interview, just two or three ‘tells,’ the security devices we have used in the Diana bag. Just to let customers know when they are buying a fraud like this one.
“Of course there are many more tells.” She gestures to a row of red notebooks on the wall. “They are catalogued in these notebooks. But I will not reveal them all.”
“Of course,” I reply. “Then the security tells would cease to be effective. And I do want to ask you about that in the interview. Perfect. I’ll also want to ask about your own security police. Do you have them?”
“They are not police,” Zuzu interrupts. Imperious. “We simply have consultants. Who we hire to monitor the sales and distribution of knockoff products.”
“Of course,” I say again. “And we have been in contact, as you know, with Katherine Harkins?” I pause, waiting to see if Katie is off-limits somehow. I’m haunted by where she is. Wondering what happened to her. Maybe nothing. Maybe nothing good. I keep the follow-up question unspecific. “Have the authorities contacted you? Asking if you’ve seen her recently?”
“Or have you seen her recently?” Franklin puts in. Ultra-casual. “Has she come to Atlanta in the past few days?”
There’s a knock on the door frame. “Miz Mazny-Latos?” William says, opening the door. “Here’s the cameraman from Channel 12.”
And he’s a knockout, my brain replies, before I can stop it. Levi’s, plaid flannel shirt, work boots. I can’t decide to check whether my bangs are straight or whether to check my teeth for lipstick.
He puts his camera and a dark green light kit down on the floor. Dusts his palms.
“Hello, Charlie.” The barest hint of a drawl. “I’m Brian Jordan.” He walks toward us and holds out a hand to Franklin.
Franklin loves when this happens. Says it proves I’m not a hotshot. Which I’ve never said I was.
Franklin shakes Brian’s hand, then gestures with his head. “That’s Charlie,” he explains. “I call her Charlotte. Makes things a lot simpler. I’m her producer, Franklin.”
Brian holds out a hand to Zuzu. “Sorry, Charlie,” he says. His smile is killer.
Zuzu keeps her arms folded around her detested bag for a fraction of a second, then shakes Brian’s hand.
“I am Urszula Mazny-Latos,” she says. Giving him the full-name treatment. “Marketing director at Delleton-Marachelle. That—is Charlie.”
Comedy of errors, I think. Then a wave of sadness washes over me. Why? And then I remember. Pulling myself back to the present, I walk toward Brian, offering a welcoming hand.
“Happens all the time,” I say. “And thanks for coming. We’ll do the interview in a moment, but first we need to get some shots of these purses. The fakes.”
I turn to Zuzu. “Correct?”
Zuzu nods. “The counterfeits, I will be delighted to show you. There are more in the cabinet, evidence seized in Customs raids. Now in our possession. Each one worth—pennies. Like the one I sent you. And sold for sometimes hundreds of dollars.”
She deposits bag after bag on the gleaming conference table, gingerly, as if she were reluctant to touch them. Faux Dianas in all colors, tiny clutches and chunky hardware-laden shoulder bags. Even a fringed suede, exactly like the one I purchased at the party. Zuzu’s every move transmits her anger and repugnance.
“At least this trash never hit the markets,” she says. “I show them to you as proof we are serious. And on the trail.”
I flip through my notebook, checking my notes for questions I may have missed. Or answers Zuzu gave that may not be quite right for television. Too long. Too many pauses. Too technical. Too vague. Actually, just about every answer she’s given. I’m on the verge of freaking. Zuzu, so poised and well-spoken all morning, turned wooden and inarticulate on camera. Perhaps she was worried about her accent, but whatever, she was a deer in the Klieg lights. I just needed to elicit one usable sound bite. But even though I’ve used almost every interview trick in my repertoire, I’m not sure I have it.
“Hang on one second.” I signal Brian with a quick finger-across-my-throat cut sign.
He punches the blue button on the camera, putting his Sony on pause, then clicks a lever, adjusting his tripod.
“Don’t move yet for the wide shot, thanks. I’m just thinking if there’s anything else.” I look at Franklin, knowing Zuzu can’t see the panicked look on my face. Knowing Franklin will give it a try.
Franklin, sitting on the other side of the oval conference table and out of camera range, gets the message. “I have a question,” he says.
Zuzu turns to look at him. “Yes?”
“Just pretend you’re talking to Charlotte when you answer, all right? I know it seems unnatural, but it’s so the camera angle is correct. I’m just wondering—there wasn’t any security when we came in. No sign-in. No inspections. In a place where your trade secrets are so critical, how concerned are you there may be a breach?”
“Well, that’s what you noticed when you arrived at the front door,” Zuzu says to Franklin.
“Zuzu?” I gently prompt her. “Remember to look at me when you answer?” I give Brian the one-finger sign to roll tape.
He nods. “Rolling.”
“So?”
“As I said, that’s when you arrived,” Zuzu begins again. “But you may not have noticed our surveillance cameras. And when you leave, when anyone leaves, it’s a different story. Everyone uses the back door. Everyone signs out. Rejected designs are shredded. Personal bags are searched. Employees. Visitors. It is all the same.”
She looks at her watch, signaling time is up. I look at mine, knowing I’m doomed.
“Time for wide shots?” Brian says. He means: time to cut your losses? He knows a bad interview when he hears one.
“We need to get some pictures of the two of us talking, a wider angle than during the interview,” I explain to Zuzu. I’m keeping my voice casual, to convey we’re finished with that segment. “Also, you said you’re taking us back to the studio, as soon as the designers arrive. Would it be possible for Brian to get some video in there, as well?”
“Impossible.” Zuzu ends that discussion with one word.
Brian begins to unclick his camera from the tripod. I hear Zuzu take a deep breath, then let it out.
Bingo. After years of doing interviews, I know what this means. She thinks she’s off the hook. Sometimes even the most stilted and terrified subject will relax when they think the camera is off. Maybe this last-ditch tactic will work.
“Zuzu, are you perhaps making too much of this?” I say, my voice still casual. “Forgive me, but just devil’s advocate, isn’t it simply capitalism?”
Her eyes flare. Her back stiffens. Her posture changes. She glares at me.r />
I give Brian a quick nod and make the one-finger signal again, holding my hand below her eye level. Roll tape.
“Would it be acceptable to put someone else’s signature on a Picasso?” she asks. Her voice is bitter, accusatory. “Put your own name on Gone with the Wind? And then try to sell them as real?
“It would be laughable,” she says, punctuating her disdain with two French-manicured hands. “Absurd. And yet, these people brazenly, blatantly, steal our designs. Our trade secrets. They copy them. And offer them for sale. And what do customers do? Without a thought, except for their personal greed? Knowing they are paying for fakes? And sometimes even proud of it? They participate in crime. They are stealing our profits, just as if they came into our building and took the money from our safe. It is greed. It is fraud. It is scandal.”
She pauses, and looks down at her hands. As if she’s almost surprised by her tirade.
I raise my eyebrows at Brian: “got it?” He closes his eyes briefly in salute, then signals back with the quickest of nods. “Got it.”
As Franklin helps Zuzu unclip the tiny microphone from her lapel, I’m calculating. Ten thousand dollars for one purse. Ten thousand dollars times who knows how many glamour-hungry fashionistas. And that math, I can do.
So where is Zuzu in this equation? How far would someone go to protect a multimillion-dollar business?
Maybe Zuzu’s hired “consultants” do more than “monitor” the distribution of knockoffs. Maybe they also try to stop them. Maybe that fire in Great Barrington originated here in Atlanta.
Maybe who you call a “bad guy” depends on what you think is good.
Chapter Fifteen
“T
hink what we could find out if we just had the nerve,” I say. I look, longingly, at the row of identical red leather notebooks lined up on the shelves behind us. Franklin and I are back in the principal design room, parked at the Louis XIV style conference table, each with a crystal glass of iced San Pellegrino on a silver coaster. Zuzu’s left us, just for a moment, she emphasized, saying she’d soon return with D-M’s artistic directors. “I’m lusting after the design secrets in those books,” I continue. “Every ‘tell’ is there. All we’d have to do is grab one each, get some shots with our cell phones, and have more inside scoop than anyone could even imagine.”